Over 20 years of success in business, technology, and project-based consulting across a variety of industries and organizations including banking, insurance, and technology as well as healthcare and the music/ entertainment industries.
Track record of success in delivering medium-to-large programs/projects that improve processes, increase productivity and drive transformation.
Producing high-impact professional web sites with beautiful design, strong emotional appeal and intuitive navigation to maximize user engagement and reinforce brand identities (including copy-writing and related promotional materials).
Enthusiastic, client-oriented problem solver who enjoys working with clients, technical staff and vendors to resolve issues.
Professional demeanor with excellent communication skills; recognized for superb follow-through capabilities and above-average client care; ensures agreed-upon expectations are met and communicates clearly on project/program health.
Throughout my career, I have delivered projects for application and web development, process improvement, change management, development and launch of new organizations, and Project Management Office (PMO) setup as well as corporate training and development programs that improve employee and business performance. I have also worked in business development/sales on producing client proposals and presentations, and representation at meetings.
When not working, I enjoy time with my family, and you can often find me drinking coffee while taking online courses (for business or just to expand my horizons), reading (almost everything), working on the next great American novel, or painting with acrylics (art).